Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Hippo Shades (the "Site").

1. Personal Information We Collect

When you visit Hippo Shades, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we track individual web pages or products viewed and the search terms that referred you to us. We refer to this as "Device Information."

We collect Device Information using:

• Cookies: Data files placed on your device often including an anonymous unique identifier.
• Log Files: Tracking actions on the Site to collect IP addresses, browser types, and date/time stamps.
• Pixels & Tags: Electronic files used to record how you browse our collections.

When you make or attempt to make a purchase, we collect "Order Information," including your name, billing/shipping addresses, payment details (including credit card numbers), email, and phone number.

2. How We Use Your Information

We use Order Information primarily to fulfill purchases (processing payments, arranging shipping, and providing invoices). Additionally, we use this information to:

• Communicate with you regarding your orders.
• Screen orders for potential risk or fraud.
• Enhance your overall experience with our products and services.
• Protection: We do not rent or sell your information to third parties. Without your explicit consent, we will not use your personal information or pictures for advertising.

3. Sharing Your Information

We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store and Google Analytics to help us understand how our customers use the Site.

Finally, we may share your information to comply with applicable laws and regulations, respond to a subpoena, or otherwise protect our rights.

4. Targeted Advertising

With your consent, we use your Personal Information to provide targeted advertisements we believe may be of interest to you. You can opt out of targeted advertising via:

• Facebook: Ad Settings
• Google: Ad Settings

5. Security & Data Retention

To protect your data, we follow industry best practices to ensure it is not inappropriately lost, misused, or accessed. Communications with our Website are secured using Secure Socket Layer (SSL) encryption technology.

We maintain your Order Information for our records unless and until you ask us to delete this information.

6. Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent and believe your child has provided us with Personal Data, please contact us at support@hipposhades.com.

7. Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that it be corrected, updated, or deleted. Please contact us via the email below to exercise these rights.

8. Contact Us

For more information about our privacy practices, or if you have questions or a complaint, please reach out to us:

Email: support@hipposhades.com